1.Q: How long does it take to shoot a video on a charge?

A: It can shoot video for about 90 minutes under full power.
The charger can be connected through USB cable to increase the shooting time by recording while charging.

2.Q: how to choose memory card?How long can each capacity record?

A :EP7 package is equipped with U3 high-speed TF card.
128GB can record about 15 hours of 4K video, 256GB can record about 20 hours of 4K video (the specific length depends on the scene, light and other factors)

3.Q: What is the difference between EP5, EP6 and EP7?

A: The actual pixels of EP5 here are 2 million and the actual pixels of EP6 are 4 million
EP7 pixel 13 million (interpolation 24 million) added a new biaxial head shake prevention, stereo radio, IP65 level dust and waterproof, in addition to compatible static shooting, outdoor shooting is also excellent.
They are commonly used for hiking, biking, fishing, etc.

4.Q: How can EP7 connect with mobile APP to synchronize shooting?

A :1. Install the TF card and long press the POWER button to start the machine (long press the photo button to format the memory card for the first time)
2. Long press POWER to turn on the machine, short press POWER to turn on WIFI(blue light is on)
3. Open the mobile phone network connection, find the network with the prefix "EP7_XXXXX", enter the initial password "12345678" and select "Keep WLAN connection".
4. Open the installed APP "OD-CAM" and select the corresponding model.
You can synchronize camera images.

5.Q: Kadon crashes after the button no response, how to restart?

A: There is a circular hole near the slot where the TF memory card is installed.
Contains the word "RST".
Poke with a paper clip to restart the machine.
Stuck crashes are usually caused by machine overheating or insufficient memory card speed.
Please make sure to use a U3 high speed card.

6.Q:What should I do when Ordro Camcorder EP7 crashes in operation?

A:1. Format SD card. Steps: The machine prompts long press the photo button to format the memory card and restart it
2. Change a new SD card and format the memory card. Procedures: Insert a new SD card, and hold the "Take a photo" button to format the memory card
3. If the above attempts fail and the machine cannot be used, please contact customer service.

7. Q:How to download the "OD Cam "App?

A: It can be downloaded by scanning the QR code.

8. Q:How many languages does EP7 come with instructions?

A: The EP7 4K Camcorder is available in English, Chinese, Japanese, French, Russian,

9.Q:Does it work at sub-zero temperatures?

A:Normal working temperature of ORDRO EP7 is -15°C~40°C(5℉~104℉).

10.Q:What SD card should i use?

A:Strongly recommend Grade U3 Micro SD with storage capacity of 64GB or above.

 11.Q:How to replace the internal battery?

A:Due to the complicated structure of the camera, only professional technicians can replace the internal battery.

12.Q:Can I wear this vlog camera for surfing?

A:This camera is suitable for outdoor sports such as cycling, hiking, etc.

But it is not suitable for extreme sports such as surfing, skiing, skydiving, etc.

13.Q:What SD card should i use?

A:Strongly recommend Grade U3 Micro SD with storage capacity of 64GB or above.

14.Q:Can I wear this vlog camera for surfing?

A:This camera is suitable for outdoor sports such as cycling, hiking, etc.

But it is not suitable for extreme sports such as surfing, skiing, skydiving, etc.

15.Q:What SD card should i use?

A:Strongly recommend Grade U3 Micro SD with storage capacity of 64GB or above.

16.Q:How does Ordro EP7 share files?

A:1. Connect through WiFi APP and download files to mobile phone
2. It can be connected to the computer through USB cable for file transfer
3. You can remove the SD card and insert it into the computer with the card reader for file download and transmission.

17.Q:What if the EP7 Handband breaks?

A:The new Handband can be purchased at our ORDRO store. 

Buy links: https://ordro.online/collections/camera-accessories/products/camcorder-ep6-ep7-headband-accessories

18.How to format SD card operation video?

https://www.youtube.com/watch?v=ka3P6gCIh1U&pbjreload=101