Have a question about our cameras, your order, shipping, or returns? Our support team is happy to help. We typically respond within 1–2 business days.
Shipping Information
We ship worldwide to eligible destinations, with local warehouse fulfillment available in the US, Europe, and Australia.
Most orders are processed within 1–2 business days. Delivery to many US and European addresses typically takes 3–7 business days, depending on stock availability and location.
Free standard shipping on orders over $59.99. You'll receive a tracking number by email once your order ships.
Customer Support
Need help setting up your camera, using its features, or troubleshooting an issue?
Our ORDRO support team is here to assist you with product questions, accessories, and technical support.
Contact us at service@ordro.online with your camera model and order number, if available. We typically respond within 1–2 business days.
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For questions about your order, product recommendations, or after-sales support, please contact our team.
You can also reach us through our Contact Us page.
Returns & Warranty
Shop with confidence at ORDRO.
30-Day Returns: Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please contact us for authorization before sending an item back.
1-Year Limited Warranty: Eligible ORDRO cameras are covered against manufacturing defects under normal use.
Professional
4K Live Camera
With 12X optical zoom
Ordro AC5 Plus
Sony 8.0 mega pixels CMOS sensor
The new version of AC5 adopts a new type of master controller, which significantly improves the video resolution, from the original 2880X2160 24fps to 3840X2160 30fps, shooting 4K and 1080P high-definition video and 30mp images. Smoother, more Clarity, and less noise.
Professional for live
Ultra-high-definition picture quality, 4K 30fps video recording, more vivid and delicate dynamic images,.Lock the focus (AF-L) with one click to get more accurate locked focus.
You only need one line to start live broadcasting on Facebook and YouTube, making live show more easier!
Clear Image Quality
The AC5 features a 1/2.8-inch 8.0 MP CMOS sensor, capable of recording videos in 4K UHD at 30 fps. It provides high sensitivity and low noise performance, capturing clear, colorful images and preserving priceless memories.
12X Optical zoom for clear magnification
AC5 plus Capture the details from the back of the room. With 12x Optical Zoom and 100× digital zoom, you're always in the front row. Perfect for weddings, events, and live streams
Multiple shooting modes:
Support time-lapse video, slow motion, macro, etc.,Enjoy the fun of photography.
Ordro AC5
In the Box
AC5 plus Camera
NP120 battery
Carrying Bag
Remote control
lens cap
User Manual
Specifications
Sensor 1/2.5 inch 8MP High sensitivity CMOS sensor Video Resolution Standard:UHD(4K):3840*2160(30fps) , QHD(2K): 2560*1440(30fps) , FHD(1080P): 1920*1080(30fps) , HD(720P): 1280*720(30fps)
Sports:FHD(1080P): 1920*1080(60fps)(S) , HD(720P): 1280*720(120fps)(S) Video format MP4 Photo format JPEG Photo resolution up to 30 MP (6400 × 4800), 30 / 24 / 20 / 16 / 12 / 10 / 7 / 5 / 2 MP Screen 3.1-inch IPS touch screen Battery Capacity NP-120 rechargeable lithium battery, 3.7 V USB Type-C Weight 410 ± 5 g, excluding battery
When I recieved the package was a pretty nice store case. With ordro 4k optical zoom camera, microphone, wide angle lens(macro lens) and other cable. The optical zoom and video quality is actually well. Please play back the video on TV coz the effect shows much better on TV. Good to recommend it.
A
Andy (Atlanta, US)
Good for what I need.
So far this does what I need it to. I'm still new to using it and doing the things I'm using it for so there is a learning curve. I am filming craft wips for youtube. Sometimes I need a far view and sometimes I need macro. So far this is doing both. I do have trouble seeing if the picture is in focus or not due to the small screen size so this can limit my shots. Audio is clear but somewhat distant sounding so I need to try the microphone attachment but have not yet.
The packing is amazing. It's a really well designed carrying case that has a spot for almost everything and came with so many useful extras and attachments.
Overall I am happy with this purchase. Is a smart phone camera better? Possibly, dependent upon camera. Mine is. But I can't sit there recording for hours with my phone without killing the battery and other issues. But I can sit there and record for hours with the camcorder and get plenty of good video.
This product has no reviews of its own. The merchant grouped it with related products, so the reviews shown are from across that group.
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Mixzq (Cuautitlán Izcalli, MX)
How to deactivate the noise reduction filter in hdr-ac5 4k ?
I would like to know how the noise reduction filter is deactivated in the hdr-ac5 4k camcorder, since it is very aggressive and generates poor quality audio.
Is there an update or any method?
Attached a test comparing audios in the same scene
s
susan (Atlanta, US)
Good to recommend it
When I recieved the package was a pretty nice store case. With ordro 4k optical zoom camera, microphone, wide angle lens(macro lens) and other cable. The optical zoom and video quality is actually well. Please play back the video on TV coz the effect shows much better on TV. Good to recommend it.
A
Andy (Atlanta, US)
Good for what I need.
So far this does what I need it to. I'm still new to using it and doing the things I'm using it for so there is a learning curve. I am filming craft wips for youtube. Sometimes I need a far view and sometimes I need macro. So far this is doing both. I do have trouble seeing if the picture is in focus or not due to the small screen size so this can limit my shots. Audio is clear but somewhat distant sounding so I need to try the microphone attachment but have not yet.
The packing is amazing. It's a really well designed carrying case that has a spot for almost everything and came with so many useful extras and attachments.
Overall I am happy with this purchase. Is a smart phone camera better? Possibly, dependent upon camera. Mine is. But I can't sit there recording for hours with my phone without killing the battery and other issues. But I can sit there and record for hours with the camcorder and get plenty of good video.
P
Paul (Fremont, US)
5.0 out of 5 stars A good deal
I'm always a little nervous buying off-brand electronics, but I've been very impressed with this camera and the accessories that come with it, especially for the price. Obviously, you're not getting $2,000 quality, but it was amazingly easy to plug and play ad a webcam. The case is nice, and if you are planning on getting even a few accessories, this package is a bargain. This is also one of the few cameras I found in this price range with optical zoom, which I needed.
E
EVA (Fremont, US)
Great starter kit
Great starter kit, it has everything you need. The 4k clarity is superb. Although it is lacking some of the finer controls within the camera features, like ISO... But for a starter camera it's perfect, you can select your white balance for a little extra light, but it's a starter camera, so if you don't have a detailed understanding of how to properly adjust camera settings for light, or don't care to learn. This camera is for you, it's mostly auto feature. Still gives great quality video either
b
bonnie (Fremont, US)
We are using this camera for recording church services. So far it is working great.
I'm always a little nervous buying off-brand electronics, but I've been very impressed with this camera and the accessories that come with it, especially for the price. Obviously you're not getting $2,000 quality, but it was amazingly eady to plug and play ad a webcam. The case is nice, and if you are planning on getting even a few accessories, this package is a bargain. This is also one of the few cameras I found in this price range with optical zoom, which I needed.
I just got my Ordro camcorder today but I already am loving it just from the few video recording tests that I made. I am absolutely BLOWN AWAY by the picture quality of the test recordings! I am seeing quality equal to or better than what I normally see on a network TV newscast, and that's not an exaggeration. The fact that it comes with a wide angle and macro lens was a big plus as a reason to buy it, but now that I have it, I am finding more reasons to recommend this camcorder. The handle is very sturdy and it makes the image stabilization you get from using the handle look like you have the camera on a dolly. The external microphone is clearer than the internal one. The LED light bar is terrific and lights up the area to be filmed with perfect clarity without being irritating. You have two modes to adjust the brightness and color warmth of light coming from it too in a wide range of brightness and softness by way of a dial, not pre-programmed selections that limit your flexibility, which is a welcome feature. There is also an LED light mounted within the front of the camera itself that is extremely bright as well. I am not sure about the memory card formatting. It seems to have done it by itself after I loaded it. The remote that comes with it is very full featured and will be useful when filming videos for Youtube. You are able to use the anti-glare hood either connected to the camera built in lens or to the wide angle lens. It also comes with a suitcase style case for everything and a separate smaller carrying case for just the camcorder without all the attachments. The batteries (it comes with 2) charged up in a little over an hour each and it comes with a charger that you slide the battery onto or you can connect and charge up while a battery is inside the camcorder. Another nice feature is the ability to keep the handle on it while it is connected to a tripod. I have seen the handle on some other professional camcorders like this where you had to disconnect the handle to put the camcorder on a tripod. The touch screen is much more responsive than some other camera screens I have seen and the menus are easy to navigate to find what you need quickly and intuitively. (there is nothing worse than a bad user interface on any electronic item. So happy with this interface). I am confident that this camera will turn out to be a great purchase for me and I am really pleased with the level of features and quality I have already seen. I am really looking forward to using it. I haven't taken any still shots with it yet, but I am sure those photos will be amazing as well. Bottom line is, if you need a full featured camcorder with professional broadcast quality picture and a lot of extra equipment that usually costs hundreds of dollars more, this is a great camera for you. I know it says they are out of stock on this camera here.The level of value Ordro offers is mind boggling and no, I am not being compensated for the positive comments, these are my personal opinions made without compensation.
M
MilkShake (Fremont, US)
The picture quality of this camera is really nothing to say,
The picture quality of this camera is really nothing to say, and the appearance of the whole body is very delicate, and it feels super handy to the touch. Friends who like to take pictures can take pictures of family members. It’s also very good. The sharpness and colour saturation of the picture is very strong, almost no need for me to debug, novice Xiaobai recommends the standard version, which is very stable
J
JimenezBrian (Fremont, US)
I bought it to record teaching
I bought it to record teaching. In class, I generally feel that the courseware effect after recording is quite good. I like the radio better, basically, there is no noise, and the recorded video is very clear. The machine not heavy, a girl can easily draw the line, you can also connect with WIFi pass is more convenient, and customer service attitude is very good, and then some time in the chase comment
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Michael C. (Fremont, US)
Very High Quality at a Relatively Low Price
I purchased this camera for my role as a High School Football coach because I wanted a Wide Angle lens to film our games. Many of the wide angle cameras run +$1,000, but I took a chance on this cheaper model. The quality is awesome for filming football. I can see the running back to the free safety, I can read the numbers on jerseys, and the battery can handle an entire game with 12 minute quarters. The camera comes with a great case, in that all components are compartmentalized and secured. My only complaint is that you have remove the tripod attachment we use to get out the memory card but again, for the price, I will take that small design flaw. I am glad I purchased this but in a way I have a some regret because when I share film with other schools, they get a much better look at my team with the quality from the this camera.
G
Guillaume (Cavaillon, FR)
Ravi
Je suis pleinement satisfait de la communication avec votre équipe. Il ne me reste plus qu'à essayer le caméra.
S
STEFANO O. (Crespano del Grappa, IT)
Ok
Z
Zsombor B. (Budapest, HU)
Just experimenting it yet, but looks like the stuff I just wanted :)
E
Eric S. (Irvington, US)
ORDRO HDR-AC5 Vlogging 4K Camcorder Kit
Finally decided to buy the camera on Amazon.com, but I had to purchase a new external Mic and charging unit for the battery, (which are built cheaply. Other than that the camera itself show a great picture. It's got many differant functions that I still have yet to test.I had to download the user manual for better reading ability. So, I'm waiting on the external mic to arrive so I can take it out and do some filming and take a few pictures.
Can I attach an external microphone and LED video light?
Yes. The AC5 features an external microphone input and a hot shoe mount for compatible accessories, including external microphones and LED video lights. These accessories help you improve your audio recording and lighting setup for interviews, tutorials and video production.
Does the ORDRO AC5 Plus have optical zoom for filming from a distance?
Yes. The ORDRO AC5 Plus has a 12× optical zoom lens that lets you frame distant subjects without moving closer. It’s useful for filming school performances from the back of an auditorium, sports from the sidelines, and speakers from the back of a room.
What video resolutions and frame rates does the ORDRO AC5 Plus support?
The ORDRO AC5 Plus records 4K UHD (3840 × 2160) at 30 fps. In Standard mode, it also records 1440p, 1080p, and 720p at 30 fps. For fast-moving subjects, Sports mode offers 1080p at 60 fps and 720p at 120 fps.
What SD card do I need for the ORDRO AC5 Plus?
The ORDRO AC5 Plus supports SD cards up to 512 GB and requires a UHS Speed Class 3 (U3) card or higher. Look for the U3 mark when choosing a card for 4K video recording.
How soon will my ORDRO AC5 Plus ship, and what after-sales support is included?
Delivery typically takes 3–7 business days to many U.S. and European addresses, depending on local stock and your location. We’ll email you a tracking number once your order ships. Orders placed on ORDRO.online are covered by our 30-day return policy and a 12-month limited warranty.
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Anonymous
this is amazing
This camera is absolutely amazing! I use it for walking, running, cycling, and everyday recording. It’s especially great for recording while driving. The video quality is excellent too! 📷🔥
ORDRO 4K 60FPS 2-Axis Gimbal EP8 FPV Head-Mounted Video Camera Wearable Camera
Francisco J.
Excelente manufactura,muy contento.
Excelente manufactura,es una maravilla ver lo que se graba y configurarla en esa pantalla de 3,5".vale cada céntimo que cuesta.es la mejor calidad precio del mercado.buena bonita y solida.recomendable al 100%
Ordro M5 5K Pocket Gimbal Camera with IR Night Vision - 3-Axis Stabilized Handheld Vlog Camcorder for YouTube
Dr. M.A.
Reliable Gear & Trustworthy Customer Service – 5 Stars
"As a Medical Doctor, I purchased the ORDRO EP8 for documenting medical procedures. Initially, I faced a technical issue where the remote control was unresponsive. However, the ORDRO support team was exceptional. They quickly identified a hardware mismatch, were very communicative, and sent a replacement remote along with a missing accessory immediately to the UAE.
The camera now works perfectly, and the image quality is ideal for professional POV recording, hardware materials are super good. I truly appreciate a company that stands behind its products and honors its warranty with such professionalism. If you are looking for a reliable wearable camera with top-notch customer service, ORDRO is the way to go!"
ORDRO 4K 60FPS 2-Axis Gimbal EP8 FPV Head-Mounted Video Camera Wearable Camera
Darin B.
Perfect paranormal vlogger/ you tube content creator
This is a game changer for a paranormal vlogger and you tube content creatio. Love the fact it has night vision and it’s rotatable screen to optimize maximum potential and paired with other ir senor works wonders great product, the only thing lacking is the tracking that needs a lot more work
Ordro M5 5K Pocket Gimbal Camera with IR Night Vision - 3-Axis Stabilized Handheld Vlog Camcorder for YouTube
Anthony R.
Ordro EP8 Head Mounted Video Camera
I recently purchased an EP8 Head Mounted Video Camera from Ordro and am very happy with it. The quality is excellent and the instructions were very clear on setting up.
ORDRO 4K 60FPS 2-Axis Gimbal EP8 FPV Head-Mounted Video Camera Wearable Camera