Shipping

Yes, delivery is free in the world for purchases over $199. Otherwise, Standard delivery is $9.99.

Yes, we accept orders from all over the world. The delivery costs vary depending on the destination.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Shipping Info

Global Shipping Rates

We offer 3 shipping rate options (see chart below), and free standard shipping for all orders at $199.00 so fill up that shopping bag! Keep in mind that your shipping is calculated off of your discounted subtotal and does not include tax.

Shipping Method Estimated Delivery Time Price

INTERNATIONAL SHIPPING:

MethodCostIn-Transit Time

*Standard Shipping $9.9916-20 Business days 

*FREE Shipping

(Orders Over $199.00)

FREE16-20 Business days *Express Shipping$14.998-15 Business days

**For Expedited Shipping: Please note that estimated delivery times are based on business days which are considered Monday-Friday and do not include holidays.

Processing time: 

Order verification,  quality check, and packaging. All orders are sent to the manufacturers for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days. 

 

Shipping time: 

This refers to the time it takes for items to be shipped from our warehouse to the destination.US orders are shipped by UPS or USPS, which usually takes between 8 and 15 business days to arrive at their destination but can take longer from time to time. besides, UPS, DHL, USPS,FedEx ,4PX, China Post, etc are also available.

Normally we ship the goods from China. meanwhile, we have also a warehouse in California. It depends on the situation of the warehouse.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

You can track your parcel via the Confirmation Email.  Also, you can click the “Track my Order” link on our website.

Orders

During the week: 24 to 48 h. Over the weekend: the following Monday.

Once your order is shipped you will receive an email with an online tracking number.

If your address is not available, we will send you an email or call you. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fulfill your order.

8 digits of the consignee's birthday.

Pament& Ordering

We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.

If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases), etc. In any event, by calling your issuing bank they can tell you why the card is declining.

Solutions: Try a different credit card or try using PayPal as your checkout method.

Return & Refunds

Within 14 days of the order date

In original condition: resell-able

Unused or undamaged

In the original packaging

Once you have alerted us you wish to make a return through email contact. We will email you a link to start the easy return process

Our complete return policy is located at the RETURNS link at the bottom of the site.Please click here

You can find our refund policy by the link The refund will go back onto the same card you used to place the order with us, please allow 3-5 days for the funds to show in your account.

Customer support

Our support is here to answer your

Comtatc Email
ordroshopi2020@gmai.com

Send a message

You can also contact us by email. Our team replies in 24 hours.

Fill in the contact form